What is Ledger Live App?

Ledger Live is the official app used to manage cryptocurrencies with Ledger® hardware wallets. It provides a dashboard to view balances, send/receive crypto, buy/swap, stake, and install coin apps on your device. Ledger Live is available for both desktop (Windows, macOS, Linux) and mobile (iOS / Android).

Download & verify

Always download Ledger Live from Ledger's official download page or start page to avoid fake binaries. Ledger publishes signed hashes so you can verify the authenticity of installer files.

Common tasks

  • Ledger Live Download: desktop and mobile installers on ledger.com/start
  • Ledger Live Desktop: install on your computer and connect your Ledger® device via USB or cable.
  • Ledger Live App (mobile): available on Google Play and Apple App Store.

Troubleshooting: login & connection issues

If Ledger Live login is not working or you see errors connecting your Ledger® device, try these steps: ensure the device is unlocked (PIN entered), update Ledger Live to the latest version, update the device firmware, try a different USB cable/port, and confirm you downloaded Ledger Live from the official source. Ledger Support has step-by-step articles for download, installation, and updates. Never enter your seed phrase into any popups — that’s a scam.

Account recovery & 2FA

Ledger hardware wallets rely on a PIN and your recovery phrase (24 words by default). If you lose your device, recover accounts on a new Ledger® or compatible wallet using your recovery phrase. Never share the phrase. For services that use email or third-party 2FA, follow those providers' recovery flows.

Compatibility note: Trezor & other devices

Ledger Live is designed to work with Ledger® devices. Trezor hardware uses Trezor Suite and is not managed through Ledger Live — do not attempt to mix firmware or seed phrases between different manufacturers.

Security tips

  1. Only download Ledger Live from ledger.com.
  2. Verify installer signatures/hashes where provided.
  3. Never enter your recovery phrase into software or websites.
  4. Keep device firmware and Ledger Live updated.

Frequently Asked Questions (FAQ)

1. Where can I safely download Ledger Live?
From Ledger’s official site: ledger.com/start or the Ledger Live download page. Verify installer signatures if provided.
2. My Ledger Live says "Error connecting" — what now?
Unlock your device (PIN), try a different cable/port, update Ledger Live and device firmware, and consult Ledger Support for platform-specific steps.
3. Can I use Ledger Live with a Trezor device?
No — Trezor uses Trezor Suite. Use each manufacturer’s official software for best security.
4. What if I can’t log in because I forgot my PIN?
For security, a few incorrect PIN attempts will wipe the device — you must restore using your recovery phrase on a new device. Keep recovery words safe offline.
5. Is there a 2FA reset for Ledger?
Ledger hardware relies on a device PIN and recovery phrase rather than classic 2FA; third-party services using 2FA require their own recovery steps.
6. How do I verify Ledger Live is genuine?
Compare the binary’s hash to Ledger’s published signatures and only download from ledger.com.